Last Updated 14.02.2023
Azur has created this privacy statement in order to fully disclose its information gathering and dissemination practices for the Azur Website, including the Platform as that term is defined in the Azur Terms of Service (“Website”), any mobile applications or any type of software that is designed to run on the mobile device (“Mobile Applications”), and the Services offered and provided through the Website (“Services”).
A. BACKGROUND INFORMATION
- Description of the types of personally identifiable information (Yours and that of third parties) collected through the Website, Mobile Applications, and Services;
- How collected personally identifiable information is used;
- With whom the collected personally identifiable information may be shared;
- The choices available to You regarding the collection, use, and distribution of such information;
- Security procedures that are in place to protect against the loss, misuse, or alteration of personally identifiable information under Azur’s control; and
- Instructions on how You can access and correct any inaccuracies in the information collected about You.
A note about the Website, Mobile Applications, and Services: Some of Azur’s Services, data centers, service providers, affiliates or operating partners and servers may be located in other countries. As such, the Website, Mobile Applications, and Services may be subject to the laws of numerous countries and jurisdictions, some of which may require Azur to disclose certain information about its users. Azur is committed to keeping Your information private while using its best efforts to comply with all applicable laws in the jurisdiction(s) in which it operates.
B. A WORD FROM AZUR
C. INFORMATION AZUR COLLECTS
Information Azur Collects Through the Website and Mobile Applications
The Website does not collect personally identifiable information from Your computer when You browse the Website and request pages from Azur servers. Similarly, Mobile Applications do not collect personally identifiable information when You use the Mobile Applications and request pages from Azur servers. This means that, unless You voluntarily and knowingly provide Azur with personally identifiable information, Azur will not know Your name, email address, or any other personally identifiable information.
When You use the Website or the Mobile Applications, Azur, or trusted authorized third parties, may also collect certain technical and routing information about Your computer or device (also known as environmental variables) to facilitate Your use of the Website, Mobile Applications, and the Services enabled thereby. When You browse the Internet, Your Internet browser (such as Mozilla Firefox, Google Chrome, or Microsoft Internet Explorer) automatically transmits some information to Azur every time You access content on one of Azur’s internet domains. Examples of such information include without limitation the URL of the particular web page You visited, the IP address of the computer You are using, or the browser version that You are using to access the Website. All of this information may be collected by Azur and used to help improve its offerings to You.
Providing Your Information to Azur
You never have to provide personally identifiable information to Azur. However, should You choose to withhold certain required information, Azur may not be able to provide You with some or all of the Services. Some of the information Azur asks You to provide may be identified as mandatory or optional. If You do not provide the mandatory information with respect to a particular activity, You may not be able to engage in that activity or make such a purchase. Azur will inform You of the mandatory or optional nature of the requested or required information.
When You submit personal information to Azur through the Website or Mobile Applications, You understand and AGREE that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which Azur and its affiliates and subsidiaries maintain offices. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of Your information may be undertaken by trusted vendors of Azur. Azur may use vendors to aid in the facilitation of technical support services that may potentially receive limited access to Your personal information.
PayPal, Xsolla, and any other third-party payment service providers designated by Azur are responsible for payment information You provide through the Website, which will be subject to their respective privacy policies.
When registering for a User Account or otherwise contacting Azur in connection with Your interest in utilizing Azur Services, Azur may ask You to provide certain information. Such information may include Your name, email, address, phone number, and other personally identifiable information. It is completely optional and voluntary for You to register for a User Account, engage in activities requiring a User Account, or to provide any personal identifiable information. However, certain information and proper identification may be required in order for You to engage in certain services provided by Azur.
Once You create a User Account, You will be deemed a Registered User. You may also request to change information associated with Your User Account by taking the indicated actions in the Platform.
Third-Party Websites and Service Providers
The Website and Mobile Applications may contain links to websites owned and operated by third parties. These links are presented for Your convenience and information. Azur does not control these third-party websites and is not responsible for their privacy practices or content. Azur does not control the information collection and distribution policies on such websites other than those that are under the control of Azur itself. Content on third-party websites may not reflect products, services, and/or information provided by Azur. Third parties may also set their own cookies and/or use web beacons, which may be used to identify some of Your preferences or to recognize You if You have previously had contact with these third parties. Azur does not control the use of such technology by third parties, the information they collect, or how they use such information. You should direct all concerns regarding any third-party website directly or to the site administrator or webmaster.
Information Relating to Children (COPPA)
The Children’s Online Privacy Protection Act (COPPA) was passed by the U.S. Congress in November 1998. COPPA provides parents with specific rights regarding their children’s privacy. For additional information and resources on COPPA, please visit www.ftc.gov. The Azur Website, Mobile Applications, and any Content, or Services available thereon are not directed at children under 13 years of age and, therefore, COPPA does not apply. However, Azur recognizes that children under the age of 13 may potentially access the Website, Mobile Applications, and Services. Parents and Legal Guardians may request Azur to review, delete or stop the collection of any personally identifiable information of their child(ren). You may do so by contacting Azur by email at firstname.lastname@example.org.
Cookies and Web Beacons
The Website and Mobile Applications use “cookie” and “web beacon” technology. “Cookies” are short pieces of data generated by a web server that a website stores on a user’s computer and/or user’s mobile device. Certain pages on Azur’s Website may require the use of a cookie for purposes of keeping information You enter on multiple pages together. Cookies also enable Azur to customize the Website, Mobile Applications, and offerings to Your needs and provide You with a better online experience with Azur. In addition, cookies are used to:
- Measure usage of various pages on Azur’s Website to help make Azur’s information more pertinent to Your needs and easier for You to access;
- Identify and categorize the internet webpages from which a visitor came to the Website and in order to observe browsing patterns; and
- Provide functionality such as online orders, Azur Services, and other functionalities that Azur believes would be of interest and value to You.
In addition, the service providers Azur uses to serve and host its advertisements may use session or persistent cookies to track the number of times the Website is accessed and whether the Website was accessed via an advertisement. There are no automatically-placed cookies within these advertisements, a cookie is placed on Your computer only if and when You click on an advertisement. The cookie generated from the advertisement does not contain any personally identifiable information and will remain on Your hard drive until You delete it. Furthermore, Azur may use email tracking services in order to receive read receipts and related information when sending emails, however, these services are used by Azur for these reasons and not to collect any personal information about You.
You may set your browser to block cookies (consult the instructions for Your particular browser on how to do this), although doing so may adversely affect Your ability to perform certain transactions, use certain functionality, and access certain content on Azur’s Website.
Web beacons are used in combination with cookies to help website operators understand how visitors interact with their websites. A web beacon is typically a transparent graphic image (usually 1-pixel x 1-pixel) that is placed on a website. As opposed to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages and are about the size of the period at the end of this sentence. These web beacons are not tied to personally identifiable information. The use of web beacons allows a website to measure the actions of the visitor opening the page that contains the web beacon. It makes it easier to follow and record the activities of a recognized browser, such as the path of pages visited on a website. Azur uses the information provided by web beacons to develop a better understanding of how the Website’s visitors use the Website, and to facilitate those visitors’ interactions with the Website. Azur may make the aggregate data obtained from web analytics (including from its third-party analytics providers, if applicable) publicly available. If this data is made available, none of the information will be personally identifying information or potentially-personally identifying information.
D. PURPOSE OF PROCESSING & USE AND DISCLOSURE OF INFORMATION
How Your Personal Information is Used
Azur collects information from You in order to record and support Your participation in the activities provided by Azur. Azur may use Your email address to send a confirmation email when You sign up for a User Account and, if necessary, may use other information You provide to contact You for help to process or provide a purchase or Service You have selected. Your personal information also may be used to keep You informed about new services, service upgrades, special offers, and other Services, including managing, customizing, and measuring the effectiveness of advertisements, promotional offers, surveys, and events.
Disclosure of Information to Third Parties
Azur may use the services of third parties, email service providers, payment systems, SMS services, phone services, online chat services, and marketing companies that act as independent contractors on behalf of Azur. These parties are prohibited from using personally identifiable information for any purpose other than for the purpose Azur specifies. Azur does provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to Azur. Azur prohibits the sale or transfer of personal information to entities outside of the Azur’s affiliates for their use without Your approval.
Securing the Transmission and Storage of Information
Change of Control
In the event that all or substantially all of Azur’s stock and/or all or substantially all assets are transferred or sold to another entity, Azur may transfer personally identifiable information to the acquiring entity. If, as a result of such a business transition, Your personally identifiable information will be used in a materially different manner, You will be given notice as to such changes and the opportunity to re-consent or object to such material changes.
E. DATA CHOICES AVAILABLE TO YOU
Opt-In and Disclosure
You may always choose whether or not to disclose personally identifiable information and that choice will not prevent You from using the Website or Mobile Application, and having limited access to the Website, Mobile Applications, and Services. Please note, however, if You should choose to withhold certain requested information, Azur may not be able to provide You with some or all of the Services dependent upon the collection of this information. You will be given an opportunity to “opt-in” and select Your preference choices for any items that are optional and which are not prerequisite for Azur rendering of Services.
You can choose at any time to opt-out of receiving emails from Azur in your User Account or by contacting Azur directly at . If You elect to opt-out, Azur will not, as applicable, send You emails or share Your personal information with third parties for such purpose. However, Azur may continue to use Your personal information for internal purposes, to enhance Your user experience or as necessary to administer the Website, Mobile Applications, or comply with applicable law.
Registration Email and Contact by Azur
Azur reserves the right to send registration notices, payment confirmation emails, service alert messages to users to inform them of specific changes that may impact their ability to use a service that they have previously signed up for, purchased, or used, regardless of email contact opt-in status, and any other communication relating to the Website, Mobile Applications, and/or Services. Azur also reserves the right to contact You if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty, or purchase agreements. Azur is retaining this right because in limited cases Azur feels that it may need to contact You as a matter of law or regarding matters that will be important to You. This does not allow Azur to contact You to market a new or existing service if You have asked Azur not to do so, and issuance of these types of communications are rare.
User Account Preferences
When You create a User Account with Azur and/or provide Your email address and other personal identification information, subject to Your personal preferences, unless You are a Qualified Individual, You CONSENT to allowing Azur to periodically contact You via email and provide information about special offers and promotions that may be of interest to You. These communications will relate to Azur offers and/or the promotions of select, reputable third parties with whom Azur has a strategic marketing relationship because they offer products or services that Azur believes would be of interest to You. Azur may use a third-party email service provider to send emails to You. This service provider is prohibited from using Your email address for any purpose other than to send Azur-related email. If You do not wish to receive emails with updates and information, please unsubscribe at email@example.com. In addition, every time You receive an email, You will be provided the choice to opt-out of future emails by following the “unsubscribe” (or similar) instructions provided in the email.
To ensure that Your request is honored, You must provide Azur with information sufficient for Azur to accurately identify and access Your records. The information Azur requires is Your full name, address and the email address You provided to Azur when You requested Services. This information or any other information per each individual case, requested is viewed as sufficient for Azur to ensure You are who You proclaim to be. Azur reserves the right to contact You to verify that it has accurately identified Your record.
If You are a California resident, You can request a notice disclosing the categories of personal information that Azur may share with third parties for their direct marketing purposes during the preceding calendar year. To request this notice, please submit Your request to Azur at firstname.lastname@example.org. Please allow 30 days for a response. For Your protection and the protection of all of Azur’s users, Azur may ask You to provide proof of identity before it can answer such a request. Azur does not respond to general do not track (DNT) requests.
F. California Residents
The California Consumer Privacy Act or “CCPA” provides consumers residing in California certain rights with respect to their personal information. If You are a California resident, you may have the right to: (1) request to know more about the categories and specific pieces of personal information Azur collects, uses, and discloses; (2) request deletion of Your personal information; (3) opt out of sale of Your personal information (if any); and (4) not be discriminated against for exercising these rights.
You or your authorized agent may make these requests by contacting Azur as described in Section G below. Note that Azur may ask you for additional information to help Azur verify who you are before completing your request. If Azur receives your request from an authorized agent, Azur may ask for evidence that You gave that person authority to submit requests to exercise rights on your behalf. Azur will not discriminate against You if you exercise your rights under the CCPA.
In the past 12 months, Azur has collected the following categories of personal information, as described in the CCPA:
• Identifiers (such as email addresses);
• Demographic information (like ages);
• Commercial information (including entitlements or purchase history);
• Internet or electronic network activity (for example, gameplay or website usage details);
• Audio, electronic, visual, or similar information (like voice chat);
• Geolocation information (such as may be derived from your IP address or included in your billing information);
• Other “personal information” as defined under California law (like your credit or debit card information); and
• Inferences drawn from any of these categories (for example, about the genres of games you may prefer to play based on your purchase history).
- Right to KnowYou may obtain confirmation of whether or not Your personal data is being processed. If You wish to exercise Your right of confirmation, You may contact Azur using the contact information as provided in Section G, below. You may request to receive Your personal data in a structured, commonly used and machine-readable format. You have the right to transmit this data to another controller without interference.
- Right to DeleteYou may request the erasure of Your personal information by contacting Azur at email@example.com. Azur. Please note that while any changes You make will be reflected in active user databases within a reasonable time, Azur may retain all information You submit for the prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where Azur otherwise reasonably believes that it has a legitimate reason to do so, such as for archiving purposes within the public interest.
- Right to CorrectYou may request the rectification of any inaccurate personal data. Taking into account the purposes of the processing, You have the right to have inaccurate or incomplete personal data completed or deleted, by means of first appropriately identifying Yourself and then providing a supplementary statement. If You wish to exercise Your right of rectification, please may contact Azur in accordance with Section G, below.
- Right to Limit Use and DisclosureYou may request that any sensitive personal information be processed only for limited purposes, such as providing You with the services you requested. Sensitive personal information under the CCPA includes certain government identifiers (such as social security numbers); an account log-in, financial account, debit card, or credit card number with any required security code, password, or credentials allowing access to an account; precise geolocation; contents of mail, email, and text messages; genetic data; biometric information processed to identify a consumer; information concerning a consumer’s health, sex life, or sexual orientation; or information about racial or ethnic origin, religious or philosophical beliefs, or union membership
Azur only retains personally identifiable information about You for as long as Your User Account remains active and for as long as it needs to provide You with Services or otherwise fulfill the purposes for which Azur had initially collected such information, unless otherwise required by law. Azur will retain and use information as necessary to comply with its legal obligations, for archival purposes, to assist in the resolve of disputes, and to enforce its agreements.
G. PRIVACY-RELATED INQUIRIES AND COMPLAINTS
Azur Interactive Games Limited
ATTN: Privacy Matter
Please note that if You provide Azur with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact You with marketing offers and indicating on another occasion that they may not), Azur cannot guarantee that Your most recent privacy preference will be immediately honored.
Copyright © 2023 Azur Interactive Games Limited. All rights reserved. The Website, Mobile Applications, Services, and all documentation are the copyrighted property of Azur Interactive Games Limited and/or its licensors and protected by copyright laws and international intellectual property treaties. Azur and related logo, and all related Product and service names, design marks and slogans are the trademarks and/or registered trademarks of Azur Interactive Games Limited and/or its affiliates. All other product and service marks contained herein are the trademarks of their respective owners. Any use of the Azur Interactive Games Limited or third-party trademarks or logos without the prior written consent of Azur Interactive Games Limited or the applicable trademark owner is strictly prohibited.